Our task is to learn how to build smart rooms – that is, how to build networks that make us smarter, especially since, when done badly, networks can make us distressingly stupider.

The Internet’s abundant capacity has removed the old artificial constraints on publishing – including getting our content checked and verified. The new strategy of publishing everything we find out thus results in an immense cloud of data, free of theory, published before verified, and available to anyone with an Internet connection. And this is changing the role that facts have played as the foundation of knowledge.

Your organization is becoming hyperlinked. Whether you like it or not. It’s bottom-up; it’s impossible.

Transform the medium by which we develop, preserve, and communicate knowledge, and we transform knowledge.

The Internet is a medium only at the bit level. At the human level, it is a conversation that, because of the persistence and linkedness of pages, has elements of a world. It could only be a medium if we absolutely didn’t care about it.

Science had been a type of publishing and now it is becoming a network.

This is an awesome time to be a knowledge seeker, no better time, but it’s also the best time in history to be a complete idiot.

Business is a conversation because the defining work of business is conversation.

It’s not what you know, and it’s not even who you know. It’s how much knowledge you give away. Hoarding knowledge diminishes your power because it diminishes your presence.

Business is a conversation because the defining work of business is conversation – literally. And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations.